Physiotherapy and Sports Injury Clinic | Tel: 07760 615804

FAQ's

How quickly can I get an appointment?

Most new appointments are offered within 48 Hours. Please do not hesitate telling us if you feel that your condition is more urgent, I will try to squeeze you in at lunchtime or in the evening!

Do I need to see a doctor first?

No. However, please note that some insurance companies stipulate that you need to see your GP before starting physiotherapy, so please check your policy.

How much does it cost?

Please click this link to check our rates.

How many sessions of physiotherapy will I need?

Different problems will take different recovery times, depending on how long you have had the condition, your age, the severity of the problem, etc. We will be able to give you a better idea once your injury has been assessed.

What should I wear for my treatment?

Generally, we would advise you to wear a t-shirt or a vest for neck, shoulders and back issues. Shorts should be worn for any hip or leg issues. If you are coming for a sport injury, please bring your sports kit and trainers as well.

Do you treat children?

Yes, we do.

Can I bring someone with me?

Yes, you are welcome to bring someone with you. We also ask parents/guardians/carers to attend their children/patients’ treatment sessions.  I am also happy for parents to bring their children during treatment.

Can I claim the cost of treatment through my health insurance policy?

Yes, we are recognised by all major insurance companies and will generally invoice the insurance company directly (depending on the insurance policy). Please call us to confirm that we are registered with your insurer.

I missed my appointment. What next?

We charge 50% of the cost of the missed appointment if you do not show up or do not cancel your appointment at least 24H before it is due.

If you missed or are unable to attend your appointment, just call us and we will book you again.

I have questions about my treatment or I would like to complain about my treatment. Who should I contact?

Please speak to your physiotherapist if you have any questions about your treatment.  In the unlikely event that your questions are not answered, please ask to speak to or email Benji.

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